We value our customers’ opinions and appreciate any comments, suggestions, and recommendations you may have. Please be aware that our company is very very small and I (Regine) am the only person handling the business. In order to make sure your message is received and processed in time, here bellow is the best way to reach me:
My work time: Monday-Friday from 8 am-5 pm (Eastern time)
Orders will be processed and emails will be replied during this time unless there is emergency… It is hard to spare time from three kids when they are home…
Email: firstname.lastname@example.org or “contact us” form
Emails will be answered in one or two business days. This is the best way to reach me. I usually can check email and reply in my phone so I will not miss any emails from you.
Any comment/message from you will be viewed and answered in one day. Comments on YouTube under new posted videos usually are easy to get answered. Due to limited time, I am sorry that comments/questions under old posted videos may not get answered. But you are very welcome to send me email directly any time.
Business phone number: 1 727 800 6776
There have been many phone calls and most of them did not have any message. Most of time I am either working in garden, making videos or taking care of orders and website. So phone calls may not get answered. If you have any questions, please send me email directly. If there is important thing need to talk in phone, please leave a voice message with detailed information. I will only reply phone calls with enough information. I apologize for the inconvenience.